Degraded network performance

Incident Report for Degreed

Resolved

This incident has been resolved.

Posted Jul 30, 2024 - 16:21 UTC

Update

We are seeing expected request volume and connectivity from Europe, indicating that networking conditions are improving. We are continuing to monitor.

Posted Jul 30, 2024 - 14:34 UTC

Update

Updating affected components to include the Canada data center

Posted Jul 30, 2024 - 13:43 UTC

Update

We are continuing to investigate this issue.

Posted Jul 30, 2024 - 13:27 UTC

Investigating

At approximately 12:50 UTC we started to receive reports of connection failures to Degreed from users in Europe.

We are monitoring an Azure incident and will provide updates as we learn more.

https://azure.status.microsoft

Posted Jul 30, 2024 - 13:25 UTC

This incident affected: Degreed US (Degreed Web, API Service, FTP Portal, Academies (ACM)), Degreed EU (Degreed Web, API Service, FTP Portal, Academies (ACM)), and Degreed CA (Degreed Web, API Service, FTP Portal).